Supporting Your Infrastructure Deployment
IRDC provides operational support services designed to complement long-term capacity deployments.
Designed to support, not replace your operations
IRDC’s primary focus is delivering long-term, high-density compute capacity.
Infrastructure support services are available to assist customers in deploying, operating, and maintaining their environments within the campus. These services are designed to complement customer teams and are not offered as standalone products.
Operational Support Capabilities
On-Site Support
Remote hands services
Equipment installation and replacement coordination
Physical infrastructure support
Deployment Assistance
Coordination with customer engineering teams
Rack and infrastructure setup support
Integration with customer-defined architectures
Infrastructure Coordination
Support for power and cooling alignment
Coordination with campus infrastructure systems
Incident support and response coordination
Monitoring & Operations Support (Light Touch)
Coordination with customer monitoring systems
On-site operational awareness
Support escalation pathways
Built for high-density environments
IRDC environments are designed to support large-scale, high-density deployments. Support services are aligned to these environments, ensuring coordination between infrastructure systems and customer operations.
Focused on infrastructure, not outsourcing
IRDC does not operate as a managed services provider or outsourced IT operator. Customers retain full control over their infrastructure, architectures, and operational models.
Our role is to provide the environment and support necessary to ensure reliable deployment and operation at scale.
Discuss your deployment needs
If your organization requires operational support alongside long-term capacity, our team can outline how these services align with your deployment model.